Does it often feel like your WiFi keeps disconnecting?

Most people will experience a more stable wireless connection with the D-Link R15 router after disabling the "Smart Connect" feature. This means the two WiFi signals, 2.4GHz and 5GHz, will have different names, so your devices only connect to one signal at a time. This prevents them from switching between signals, which can cause brief interruptions.

• We also recommend enabling WPA3 for the best WiFi security.
• Use the 5GHz signal if the signal strength is good on your devices. It is the fastest and most stable signal.
• At longer distances from the router, the 2.4GHz signal is better, as it has a longer range. Test at home to see what works best for you. Note that some older devices may not support the 5GHz signal.

Before you get started:

• If you have already set up your router, either through the app or the router’s website, you can skip steps 1–13. Instead, start at step 14.
• If you have already updated your router’s firmware, you can skip steps 14–20. Instead, start at step 21.
  
  
  

Step 1

Check the WiFi name and password, then connect to the router’s WiFi:

Step 2

Find the XXXX.devicesetup.net address and device password on your router, and access it using a web browser (try 192.168.0.1 or dlinkrouter.local if the link on the router doesn’t work)

Step 3

Click "Agree":

Step 4

Select "Router mode" and click "Next":

Step 5

Click "Next":

Step 6

Wait...

Step 7

Do not change the WiFi name and password (this will be done later) – click "Next"

Step 8:

Choose a new password for the router’s menu. The password must be 8 characters long and include both numbers and letters:

Step 9

Select "Europe/Copenhagen" and click "Next"

Step 10

Select automatic updates and click "Next":

Step 11

Make sure you remember the menu password (device password) and click "Next":

Step 12

Wait for the router to restart…

Step 13

Click "OK" :

Step 14

Log in to the router using your new Device Password:

Step 15

Click "Apply" to install the new update:

Step 16

Click "Upgrade Firmware":

Step 17

Click "OK":

Step 18

Wait for the firmware to download:

Step 19

Wait for the firmware to install and the router to restart:

Step 20

Click "OK":

Step 21

Log in to the router’s menu using your chosen Device Password:

Step 22

Click on "Settings":

Step 23

Click on "Wireless":

Step 24

Turn off WiFi Mesh:

Step 25

Turn off "Smart Connect":

Step 26

Click "Advanced Settings" next to 2.4GHz:

Step 27

Change Security Mode to WPA 2 / WPA3:

Step 28

Click "OK":

Step 29

Click on "Advanced Settings" next to 5GHz:

Step 30

Change Security Mode to WPA 2 / WPA3:

Step 31

Click "OK":

Step 32

Change the WiFi names for the 2.4GHz and 5GHz signals so you can easily tell them apart.
(You can also change the password – remember to write it down so you don’t forget it).

Note: Do not use spaces in a WiFi name. Instead, use "-" or "_"

Step 33

Click "Save":

Step 34

The router is now restarting with the new settings. Please wait...

Step 35

Click "OK" and close the page:

Step 36

Connect to the new WiFi name: